Help Centre
Find answers to your questions about buying, selling, and using Tali.
How Can We Help?
Welcome to the Tali Help Centre. Browse our help topics below or search for specific information about buying, selling, and using our platform.
Popular Topics
Buying on Tali
Learn how to search for items, make purchases, and manage your orders.
Learn more →Selling on Tali
Get help creating listings, managing sales, and growing your business.
Learn more →Account & Settings
Manage your account, update your profile, and adjust your preferences.
Learn more →Payments & Fees
Understand how payments work, fees, and how to get paid for your sales.
Learn more →Shipping & Delivery
Get help with shipping options, tracking, and delivery arrangements.
Learn more →Trust & Safety
Learn how to stay safe, report issues, and resolve disputes.
Learn more →Frequently Asked Questions
How do I create an account?
Click "Sign Up" in the top right corner and follow the prompts to create your account. You can sign up with email or use your social media accounts for faster registration.
Is it free to sell on Tali?
Listing items is free. We only charge a small fee when your item sells. You can view our full fee structure in the seller dashboard.
How do I contact a seller?
Click the "Contact Seller" button on any listing to send a message. You can ask questions, request more photos, or arrange a viewing through our secure messaging system.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and other secure payment methods. All payments are processed securely through our platform.
What should I do if I have a problem with my order?
Contact the seller first to try to resolve the issue. If you can't reach an agreement, you can open a case with our support team, and we'll help mediate the situation.
Still Need Help?
Can't find what you're looking for? Our support team is here to help.